As industry highs and lows, systemic racial injustice, and the pandemic dominate our existence, it feels as though our world has upended overnight. Suddenly, every step we take, every message we communicate, and every decision we make is magnified.


By Lisa Hildebrandt


While compassion has always been a core tenant of leadership, the global crisis has promoted it to the forefront of our hearts and minds. COVID-19 has effectively peeled the layers of leadership down to its essence, reminding leaders to lean on their emotional intelligence and grow the strengths of others before their own. And against this backdrop, leaders are facing new demands to revise their playbooks to put people before performance and humanity above the bottom line.